Frequently Asked Questions
If you don’t find the answer below, just ask.
One of the things we pride ourselves on at The Pet Resorts (in addition to our our excellent services!) is total transparency. We don’t add an hidden costs and we will answer any of your questions with a straight answer!
Who will be taking care of my pet during dog or cat boarding?
We have experienced trainers and expertly trained staff with years of experience such as: vet techs, bathers, groomers and doggie daycare attendants.
What to bring for dog boarding?
Just your pet if you like, otherwise a favorite toy or blanket. Your own food is recommended to keep your pet’s diet intact and from getting a tummy ache with a new food.
How big is the space do you have for dog boarding?
The runs are indoor and outdoor at 4 x 15 feet long. The outside runs have great views of the 4 acre farm. The pet boarding area is heated and cooled with a comfortable pet bed provided.
Is my dog being monitored while playing?
Absolutely! By a highly experienced, Pet First Aid and dog signal trained permanent staff member.
How much play time will my dog get at The Pet Resorts and with whom will they play?
The boarding dogs have 6 different play yards and play with other temperament-tested dog friendly dogs. They will be outside in the fresh air more than inside unless you instruct us differently.
What will my dog sleep on?
While your dog is boarding at The Pet Resorts, he/she will have a raised Kuranda cot style bed that is very comfortable and relaxing.
Shall I bring my own food for my dog and/or cat?
Yes, it’s highly recommended to keep your pet’s digestive system regular and to keep them on a stable diet. Please mark all your food and any bags you bring with your pet’s name. Only bring enough for the duration of the visit please but if you have a dog, add about 50% more food as your dog’s appetite may be greater with all the exercise it will get here at The Pet Resorts – Cumming.
Can I bring toys, a blanket, treats?
Yes, but please mark them clearly with your pet’s name.
What accommodations do you have for my cat?
Wonderful Cat Condos that allow movement back and forth, up and down, and separation from food/water and litter box.
Do you give multiple pet discounts?
Sure do! The Pet Resorts up to a 20% boarding discount and up for multiple pets from the same family starting with your second pet. We also offer additional discounts for our Doggie Daycare packages and long term boarding discounts.
Do you have long term boarding rates?
Yes, please call us directly and we can discuss.
What makes The Pet Resorts different?
Some extras you get from The Pet Resorts that are unique, especially all at one place:
- All inclusive rates
- Up to a 20% discount and up on the second pet from the same customer on same visit
- Come in anytime during operating hours on drop off day at no extra charge
- Special pricing on long term boarding
- A Pet First Aid and dog signal trained staff second to none!
- Safety, love, and personal attention from all our employees for your furry family member
- A place your pet will actually want to come back to due to a great experience on their previous visits
- Peace of Mind knowing your pet is getting the best care available…anywhere